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Privacy Policy

Black Stack Diesel ("we," "us," or "our"), a DBA of Dynamic Innovative Solutions LLC, operates the Black Stack Diesel mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Service.

1. Information We Collect

Information you provide directly:

• Account registration information (name, email address, password)
• Billing and shipping addresses
• Payment information (processed securely through Stripe; we do not store your full credit card number)
• Vehicle information you provide for fitment purposes (year, make, model, engine)
• Communications with us (customer support inquiries, feedback)

Information collected automatically:

• Device information (device type, operating system, browser type)
• Usage data (pages viewed, time spent on pages, click patterns)
• IP address and approximate location
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and payment processing
• Create and manage your account
• Provide customer support and respond to your inquiries
• Send order confirmations, shipping updates, and tracking information
• Improve our Service, including product recommendations and fitment accuracy
• Send promotional communications (you may opt out at any time)
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations, including sales tax collection and reporting

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Payment processors: Stripe processes payments on our behalf. Your payment information is handled in accordance with Stripe's privacy policy and PCI-DSS standards.
• Shipping and fulfillment partners: We share your name and shipping address with our distribution and fulfillment partners (such as wholesale distributors) solely to deliver your order.
• Analytics providers: We use Google Analytics to understand how users interact with our Service. Google Analytics collects data anonymously.
• Legal compliance: We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. All data transmitted between your device and our servers is encrypted using SSL/TLS. Payment processing is handled by Stripe, which maintains PCI-DSS Level 1 certification. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser. Disabling cookies may limit certain features of our Service.

6. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our Service is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-out: You may opt out of promotional communications at any time by clicking the "unsubscribe" link in any email or by contacting us directly.

To exercise any of these rights, please contact us using the information below.

9. California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us